FAQ
Whether you are just curious or already a customer, find answers to your questions here.
Already have your Tippy? Head here for some helpful tips and more fun!
A tippy type is an invention for people with longer nails that solves the issue of discomfort and inefficiency while typing. Specifically, it's a modified silicone keyboard cover.
It was designed with people with long nails in mind, but technically anyone can use a tippy type. Even those without long nails can enjoy the comfort and fun that comes with the 3D, velvety feel of a tippy type.
Yes, can you believe it?! Life before tippy type was pretty grim for those with long nails, and even more grim for those who wanted them but couldn't stand the typing challenges. Tippy type is patent-pending, and is happy to finally be here! If you want to learn more check out our ABOUT US page.
We recommend this model of tippy type keyboard cover for up to medium length nails (think medium in the Apres Gel-X extension line...which is quite long!).
To L and XL queens: we are working on making a different model for you! Join our email list for updates!
tippy types are intended for use with Apple and PC (Lenovo, HP, and Dell) laptops.
Currently all tippy types are made with the USA return key (seen on keyboards sold in the USA; it will not fit European or Japanese return keys). We are in the process of adding international models with different return keys and lettering.
MACBOOKS
Please check your model/year. There are small variations in Macbook keyboard configurations in different models/years.
Unsure what model you have? It’s simple. Click the apple icon in the
upper left corner of your screen. Your model will appear in the ‘about this mac’ section.
If you have one of the following models/years you will have a PERFECT fit:
MacBook pro 13” 2020 - 2023
If you have one of the following models/years be aware that your esc key will be partially covered by a tippy type esc key but it will still work great and this does not impact functionality!
MacBook Air 15” 2023 - 2024
MacBook Air 13” 2020 - 2024
MacBook Pro 14” 2021 - 2024
MacBook Pro 16” 2021 - 2024
MacBook Pro 13”+15” 2016 - 2020
Note for touchbar models: your touchbar includes an esc key so you will not use the Tippy Type esc key. Also, your right/left arrow keys will be partially covered by the Tippy Type right/left arrow keys but, again, this won’t greatly impact overall functionality.
MacBook Air 13” 2018, 2019 Note: your right/left arrow keys will be partially covered by the Tippy Type right/left arrow keys but, again, this won’t greatly impact overall functionality.
LENOVO
Our product is designed for a perfect fit on the latest Lenovo ThinkPad X1 Carbon Gen 11 model (14" Intel).
Note that keyboards will vary by Lenovo model. We are in testing to see which other models this will be compatible with, stay posted for more.
HP
Our product is designed for a perfect fit on the latest HP EliteBook 830 G10 Notebook PC model (13-inch).
Note that keyboards will vary by HP model. We are in testing to see which other HP models this will be compatible with, stay posted for more.
DELL
Our product is designed for a perfect fit on the latest Dell Latitude 5450 model (13-inch).
Note that keyboards will vary by Dell model. We are in testing to see which other Dell models this will be compatible with, stay posted for more.
Ordering your tippy type on preorder is the best way to make sure you are first to receive yours when we get them in stock! We can't wait for you to get yours!
If you make a preorder purchase you will receive an order confirmation when you purchase and we will be in touch with further shipping updates!
RE: Timelines - Since receiving so many requests for Lenovo, Dell, HP and Pink (offered for Mac for now) we are currently working on an estimated shipping date! We will update this space as we have more info!
We hear you! We're working on it! Our dream is to have tippy types for all major laptop and keyboard models, including international models!
Sign up to our newsletter (link below) to stay in the loop on new product drops! :)
- Just use water and a damp cloth to remove any dust/dirt.
- If you want to use a soap, use a mild soap. We do not recommend using harsh chemicals as this could affect the lettering.
- When not using, ideally store your tippy type in the protective case. This keeps dust off and prevents damage from any direct and long exposure to the sun which may cause discoloring.
- Remember to remove your tippy type before trying to close your laptop! Tippy types are not intended to stay on your laptop while closed.
- The primary function of a tippy type is to assist your typing. It will provide some protection to your keyboard but it is not meant to fully protect it from spills etc.
- Keep your tippy type away from children – not a toy!
SOMETIMES WE CHANGE OUR MINDS...
RETURN POLICY
You can return your item within 30 days of receiving it. After 30 days, we will no longer accept returns.
You will receive a refund of the product price you paid minus the cost of return shipping. The original cost of shipping your tippy type to you is non-refundable.
To start a return visit here.
We offer shipping to the USA, Canada, Mexico and United Kingdom (UK customers please read "Laptop Compatibility" section). See here for more details.
Drop us an email at support@tippytype.co and we will get back to you.